Terms and Conditions
Last Updated: December 2024
1. Introduction
Welcome to Oazflow — Pouzdan digitalni tok ("we," "us," or "our"). These Terms and Conditions ("Terms") govern your access to and use of our website, services, and products (collectively, the "Services"). By accessing or using our Services, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not use our Services. We reserve the right to modify these Terms at any time, and such modifications will be effective immediately upon posting.
2. Definitions
For the purposes of these Terms:
- "User," "You," or "Your" refers to any individual or entity accessing our Services.
- "Content" means any text, images, videos, software, or other materials available through our Services.
- "Account" refers to any registered user account created on our platform.
- "Services" includes all digital solutions, consulting, and products provided by Oazflow.
3. Acceptance of Terms
By creating an account, making a purchase, or using any of our Services, you acknowledge that you have read, understood, and agree to be bound by these Terms, as well as our Privacy Policy. You must be at least 18 years of age or have parental consent to use our Services.
If you are entering into these Terms on behalf of a company or organization, you represent that you have the authority to bind that entity to these Terms.
4. User Accounts and Registration
To access certain features of our Services, you may be required to create an account. You agree to:
- Provide accurate, current, and complete information during registration
- Maintain and promptly update your account information
- Maintain the security of your account credentials
- Accept responsibility for all activities under your account
- Notify us immediately of any unauthorized use of your account
We reserve the right to suspend or terminate accounts that violate these Terms or provide false information.
5. Services and Products
Oazflow provides digital solutions, including but not limited to web development, digital consulting, software solutions, and related services. All Services are provided subject to availability and may be modified or discontinued at any time.
Service descriptions, pricing, and availability are subject to change without notice. We strive to provide accurate information but do not guarantee that all descriptions or pricing are error-free.
6. Payment and Billing
Payment terms for our Services are as follows:
- All prices are stated in the currency specified at checkout
- Payment is due upon invoice or as agreed in writing
- We accept payment methods displayed at checkout
- All fees are non-refundable unless otherwise stated
- Late payments may result in service suspension
- You are responsible for all applicable taxes
We reserve the right to change our pricing at any time. Price changes will not affect existing contracts or orders already placed.
7. Intellectual Property Rights
All Content, features, and functionality of our Services, including but not limited to text, graphics, logos, images, software, and design, are owned by Oazflow or our licensors and are protected by international copyright, trademark, and other intellectual property laws.
Your Rights: Subject to these Terms, we grant you a limited, non-exclusive, non-transferable license to access and use our Services for their intended purposes.
Restrictions: You may not:
- Copy, modify, or distribute our Content without written permission
- Reverse engineer or attempt to extract source code
- Remove or alter any copyright, trademark, or proprietary notices
- Use our intellectual property for commercial purposes without authorization
Client Work: For custom development projects, intellectual property rights transfer to the client upon full payment, unless otherwise agreed in writing.
8. User Content and Conduct
You may have the opportunity to submit, post, or transmit content through our Services. You retain ownership of your content but grant us a worldwide, non-exclusive license to use, reproduce, and display such content for the purpose of providing our Services.
You represent that your content does not violate any third-party rights or applicable laws.
9. Prohibited Uses
You agree not to use our Services for any of the following purposes:
- Violating any applicable laws or regulations
- Infringing upon intellectual property rights
- Transmitting harmful code, viruses, or malware
- Engaging in fraudulent or deceptive practices
- Harassing, threatening, or harming others
- Attempting unauthorized access to our systems
- Scraping or data mining without permission
- Interfering with the proper functioning of our Services
- Impersonating any person or entity
- Distributing spam or unsolicited communications
Violation of these prohibitions may result in immediate termination of your access to our Services and potential legal action.
10. Third-Party Links and Services
Our Services may contain links to third-party websites or services that are not owned or controlled by Oazflow. We have no control over and assume no responsibility for the content, privacy policies, or practices of third-party sites.
You acknowledge and agree that we shall not be liable for any damage or loss caused by your use of third-party services. We recommend reviewing the terms and privacy policies of any third-party sites you visit.
11. Disclaimers and Warranties
Our Services are provided on an "AS IS" and "AS AVAILABLE" basis. To the fullest extent permitted by law, we disclaim all warranties, express or implied, including but not limited to:
- Warranties of merchantability and fitness for a particular purpose
- Warranties regarding accuracy, reliability, or availability
- Warranties that the Services will be uninterrupted or error-free
- Warranties that defects will be corrected
We do not warrant that our Services will meet your requirements or that they will be suitable for your specific purposes. You use our Services at your own risk.
Professional Services: While we strive to deliver high-quality professional services, we do not guarantee specific results or outcomes from our consulting or development work.
12. Limitation of Liability
To the maximum extent permitted by Croatian law, Oazflow, its directors, employees, partners, and affiliates shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:
- Loss of profits, revenue, or business opportunities
- Loss of data or information
- Business interruption
- Loss of goodwill or reputation
- Any other intangible losses
Our total liability for any claims arising from or related to these Terms or our Services shall not exceed the amount paid by you for the Services in the twelve (12) months preceding the claim, or €500, whichever is greater.
Some jurisdictions do not allow certain limitations of liability, so some of the above limitations may not apply to you.
13. Indemnification
You agree to defend, indemnify, and hold harmless Oazflow and its affiliates from and against any claims, damages, obligations, losses, liabilities, costs, or expenses arising from:
- Your use of our Services
- Your violation of these Terms
- Your violation of any third-party rights
- Any content you submit or transmit through our Services
We reserve the right to assume exclusive defense and control of any matter subject to indemnification, at your expense.
14. Termination
We reserve the right to suspend or terminate your access to our Services at any time, with or without cause, with or without notice, effective immediately. Grounds for termination include but are not limited to:
- Breach of these Terms
- Fraudulent or illegal activity
- Non-payment of fees
- Conduct harmful to our business or other users
Upon termination, your right to use the Services will immediately cease. Provisions that by their nature should survive termination shall survive, including ownership provisions, warranty disclaimers, and limitations of liability.
You may terminate your account at any time by contacting us. Termination does not relieve you of any obligations incurred prior to termination.
15. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the Republic of Croatia, without regard to its conflict of law provisions.
The United Nations Convention on Contracts for the International Sale of Goods shall not apply to these Terms.
16. Dispute Resolution
Negotiation: In the event of any dispute, controversy, or claim arising out of or relating to these Terms, the parties agree to first attempt to resolve the matter through good-faith negotiations.
Mediation: If negotiations fail within 30 days, the parties agree to attempt mediation before an independent mediator agreed upon by both parties.
Jurisdiction: If mediation is unsuccessful, any legal action or proceeding shall be brought exclusively in the competent courts of the Republic of Croatia. You consent to the personal jurisdiction and venue of such courts.
Legal Fees: The prevailing party in any legal proceeding shall be entitled to recover reasonable attorneys' fees and costs.
17. Force Majeure
We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to acts of God, natural disasters, war, terrorism, riots, embargoes, acts of civil or military authorities, fire, floods, accidents, pandemics, strikes, or shortages of transportation, facilities, fuel, energy, labor, or materials.
18. Privacy and Data Protection
Your use of our Services is also governed by our Privacy Policy, which is incorporated into these Terms by reference. We are committed to protecting your personal information in accordance with Croatian law and the General Data Protection Regulation (GDPR).
By using our Services, you consent to the collection, use, and sharing of your information as described in our Privacy Policy.
19. Changes to Terms
We reserve the right to modify or replace these Terms at any time at our sole discretion. Material changes will be notified through our website or via email to registered users at least 30 days before the effective date.
Your continued use of our Services after any changes constitutes acceptance of the modified Terms. If you do not agree to the modified Terms, you must discontinue use of our Services.
20. Severability
If any provision of these Terms is found to be unenforceable or invalid under applicable law, such provision shall be modified to reflect the parties' intention or eliminated to the minimum extent necessary, and the remaining provisions shall continue in full force and effect.
21. Entire Agreement
These Terms, together with our Privacy Policy and any other legal notices published by us, constitute the entire agreement between you and Oazflow concerning your use of our Services and supersede all prior agreements and understandings.
22. Waiver
No waiver of any term or condition of these Terms shall be deemed a further or continuing waiver of such term or any other term. Our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.
23. Assignment
You may not assign or transfer these Terms or any rights granted hereunder without our prior written consent. We may assign our rights and obligations under these Terms without restriction.
24. Contact Information
If you have any questions about these Terms and Conditions, please contact us:
Acceptance of Terms
By using our Services, you acknowledge that you have read these Terms and Conditions, understand them, and agree to be bound by them. If you do not agree to these Terms, you are not authorized to use our Services.
Effective Date: December 2024